All transactions at Delco Shoes are protected and encrypted. We take pride in following the best security practices.

It is advised to create an account to make your shopping experience simple and hassle-free. However, you can place an order as a ‘guest’ without having an account. All your data and information will be safe and secure.

You will receive an email notifying you when your order has been confirmed followed by dispatch and delivery notifications.

DelcoShoes delivers only within India. Yes, we do have offline stores located Inpremium Malls and HI Street markets in Delhi/NCR - Rajouri Garden, Kamla Nagar,Greater Kailash – II and DLF Gurgaon

Punjab – GhumarMandi, and Model Town, Ludhiana

You can mail us your queries at care@delcoshoes.com or call us on our customer care number for immediate assistance. Yes, you can get your products shipped to an address different from the billing address. All you need to do is fill in your desired address under ‘Shipping Address’ to get it delivered at the desired location

Delivery dates cannot be selected or changed. You can request for a change in the shipping address if the item has not been dispatched for delivery. Please email us at care@delcoshoes.com or call us and we shall be more than happy to assist you.

Yes,you can cancel or modify you order provided that it has not been dispatched for delivery. Kindly follow the steps given below:

•   Go to www.delcoshoes.com

•   Click on ‘My Account’

•   Under My Account, select ‘My Order’ andclick on ‘Modify’ to edit or change your details.

•   Once it is done click on ‘Save Changes’ tosave the details.

We provide free shipping throughout India on minimum billing amount of Rs 999/- or above. All credit cards, debit cards and net banking are accepted.

Yes, we do accept Cash on delivery, we are following strict precautions to provide you safe shopping experience. By clicking on the ‘Forgot Password’ option, you can generate a request for a new password to be sent to your registered email-id. Follow the steps mentioned in the email to reset your password.

We are sorry for the inconvenience if the products listed are out of stock. However, we can notify you once it is back in-stock. Simply go to the product page and click on ‘Notify Me’ with your registered email address and we will get back to you when the product is restocked. It usually takes us 7-9 business day to deliver your order. While we endeavor to deliver your order at the earliest, we request you to bear with possible delays due to restrictions in movement because of the current pandemicsituation.

In the extremely rare occasion where you receive a product with damaged packaging, please inform our Customer Care within a day of receipt, with supporting images if applicable, so we can best address your concern.

Each of our products are first bubble wrapped and then placed in a thick plied carton, which is taped and prepared for shipping. Fragile and delicate items are safeguarded with an additional layer of bubble wrap

All our deliveries are processed through safe courier services. When your order is dispatched you will receive an e-mail with your tracking number. The tracking number can be used to track the status of your order.

Kindly follow the steps given below to track your order:

•   Go to www.delcoshoes.com

•   Click on ‘My Account’

•   Under My Account, select ‘My Order’ and click on ‘Track My Order’.

•   You will then be asked for your Tracking Number which was initially mailed to you on order completion. Enter the same and your details will be fetched