Our return /refund policy is customer-friendly, allowing you to feel more at ease after making an online purchase.
We normally ship within 4-5 business days. The delivery timeline may vary depending on the time required by courier partner. For all orders priced at Rs. 600 or below, there is a fixed shipping fee of Rs. 50 which will get applied on the checkout page.
Within 7 days of receipt, only unused goods will be accepted for refund. SALE items are not returnable, refundable, or replaceable.
Items available for returns (and refunds) must be unused, intact, and in their original packaging (labels, tags, boxes, plastic wrap). We'll gladly repair an item if it's broken or doesn't fit the product description. If we don't have a replacement in stock, we'll give you a full refund, excluding the shipping costs you paid when you purchased it.
Once Delco Shoes has initiated a refund in accordance with the Returns Policy, the refund amount is expected to appear in the customer's account within the following timeframes:
COD refunds take 5 to 7 business days to reflect in your bank account after the refund is initiated.
Prepaid Refund takes 5 to 7 business days, depending on your bank partner, after the refund is initiated.
Please note that Delco Shoes only initiates a refund after the returned item has been received and the condition check has been accepted. Therefore, the time of initiation of the refund may vary depending on the time required by the courier partner to return to the Delco shoes delivery center